Our Services

Non-emergency medical transport you can count on

From routine checkups to recurring treatments, we provide safe, wheelchair-accessible door-to-door service across all five NYC boroughs.

Wheelchair-Accessible Ambulette Service

Our core service: professional non-emergency medical transportation in fully equipped, wheelchair-accessible vehicles. Every ambulette features a hydraulic lift system, secure wheelchair tie-downs, and a climate-controlled passenger compartment.

  • Hydraulic wheelchair lifts tested before every shift
  • Four-point wheelchair securement system
  • Climate-controlled for year-round comfort
  • Accommodates standard and bariatric wheelchairs
Basit Ambulette van in front of medical center

Recurring Treatment Transportation

For patients who need regular transport to dialysis, chemotherapy, physical therapy, radiation treatment, or any recurring medical appointment. We set up standing schedules so you don't have to call every time — we just show up.

  • Standing pickup schedules — same time, same driver when possible
  • Dialysis, chemo, PT, radiation, and more
  • Wait-and-return or separate pickup/drop-off
  • Schedule changes handled with one phone call

Door-to-Door Assistance

Our service doesn't start and end at the curb. Trained drivers assist each passenger from their front door, into the vehicle, and from the vehicle to the facility entrance. For passengers who need extra help, we're there every step of the way.

  • Pickup from your home's front door
  • Escort to the medical facility entrance
  • Assistance with walkers, canes, and mobility aids
  • Patient, unhurried support — no one gets left behind

Medicaid and Insurance Transport

We work directly with Medicaid, managed care organizations, and insurance providers to ensure eligible patients get the transportation they need. We handle the authorization and billing so patients can focus on their health.

  • Medicaid-approved transportation provider
  • Works with managed care organizations across NYC
  • We handle authorization and paperwork
  • Private pay also accepted
APPROVED $ INS
Service Area

Covering all five boroughs and beyond

We serve patients across every corner of New York City, with additional service to Long Island medical facilities when needed.

Brooklyn

Where we started — and still our home base

Queens

Full coverage across all neighborhoods

Manhattan

Major hospitals and medical centers

Bronx

Northern NYC hospitals and clinics

Staten Island

Cross-borough medical transport

How It Works

Scheduling a ride is easy

Whether you need a one-time ride or a recurring schedule, we make it simple.

1

Call Us

Reach us at (718) 513-6262 or use our online contact form to tell us what you need.

2

We Plan Your Trip

We coordinate pickup time, destination, and any special requirements for your comfort.

3

We Pick You Up

Your driver arrives on time, assists you from your door, and gets you settled safely.

4

Safe Arrival

We deliver you to the facility entrance and arrange your return pickup.

Ready to request transport?

All transport is requested through Medical Answering Services (MAS). Call the Downstate line or visit MAS online to request a ride.

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MAS Downstate: (844) 666-6270